Privacy Policy

At Simply Bouquet Flowershop, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, make a purchase, or contact us.

1. Information We Collect

We collect the following types of personal information:

• Personal Identification Information: Name, address, email address, phone number.

• Order Details: Delivery address, recipient’s name, special instructions.

• Payment Information: Credit/debit card details or other payment information (processed through secure third-party providers).

• Technical Data: IP address, browser type, device information, and browsing behavior on our site (collected via cookies).

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.

• Send order confirmations, updates, and delivery notifications.

• Improve our website and customer service.

• Respond to inquiries, feedback, or requests.

• Comply with legal obligations.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except in the following cases:

• With trusted third-party service providers (e.g., delivery partners, payment processors) to complete your order.

• When required by law or legal processes.

• To protect the rights, property, or safety of Simply Bouquet Flowershop or others.

4. Cookies and Tracking Technologies

Our website uses cookies to:

• Understand how you interact with our site.

• Improve your browsing experience.

• Remember your preferences and login sessions.

You can manage your cookie settings through your browser preferences.

5. Data Protection and Security

We implement appropriate technical and organizational measures to secure your personal data against unauthorized access, loss, or misuse. Only authorized personnel have access to your data.

6. Your Rights Under Philippine Law

Under the Data Privacy Act of 2012, you have the right to:

• Access the personal data we hold about you.

• Correct inaccuracies in your data.

• Withdraw consent or request deletion of your data.

• Lodge a complaint with the National Privacy Commission (NPC).

To exercise your rights, please contact us (see contact details below).

7. Retention of Data

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Simply Bouquet Flowershop
Email: [email protected]
Phone: 0967 794 8147
Address: Bustos New Memorial Complex Stall 5, C.L. Hilario St., Poblacion, Bustos,Bulacan